Return & Replacement
At Funny Factory, we understand that sometimes things don’t go as planned. Whether it’s a size issue or a damaged product, we want to ensure you have a smooth experience with us. Here’s a quick guide to our replacement policy:
1. What is the replacement policy for size issues?
If you receive a t-shirt that doesn’t fit as expected, we offer a 7-day replacement policy. This allows you to exchange your item for a different size that better suits you.
2. What should I do if my product is damaged?
In the unfortunate event that your t-shirt arrives damaged, you can also take advantage of our 7-day replacement policy. We want to make sure you receive your order in perfect condition.
3. How do I initiate a replacement?
To start the replacement process, simply reach out to our customer support team within 7 days of receiving your order. They will guide you through the necessary steps to ensure a hassle-free exchange.
4. Are there any conditions for replacements?
Yes, to qualify for a replacement, the item must be unworn and in its original packaging. This helps us maintain the quality and integrity of our products.
5. Can I replace my item for a different design?
Our replacement policy is specifically for size issues and damaged products. If you’re looking to change to a different design, we recommend placing a new order for the item you desire.
6. What if I miss the 7-day window?
We encourage you to check your order promptly upon arrival. Unfortunately, we cannot process replacements after the 7-day period has passed. However, we’re always here to help with any questions or concerns you may have.
7. Who can I contact for more information?
If you have any further questions about our replacement policy, feel free to reach out to our friendly customer support team. We’re here to assist you and ensure you have a great experience with Funny Factory!
Thank you for choosing us, and we hope you enjoy your vibrant and humorous t-shirts!